Newborn Care Specialist Services
Expert overnight and daytime infant care for the first weeks and months of your baby's life.
Our Newborn Care Specialists (NCS) are trained professionals dedicated exclusively to infant care — feeding support, sleep conditioning, soothing techniques, and helping your family build sustainable routines from day one. Unlike a general babysitter, every NCS on our team is certified in newborn care and infant CPR, with real experience supporting families across Palo Alto and the greater Bay Area.
Whether you need a single overnight shift to catch up on rest or a full-time daytime presence while you return to work, we match you with a specialist whose experience and personality fit your family. Every placement includes an initial consultation to map out your baby's routine, feeding plan, and any specific concerns before the first shift begins.
Frequently Asked Questions
What does a Newborn Care Specialist actually do during a shift?
A typical shift covers feeding (bottle or supporting breastfeeding), diapering, soothing, sleep conditioning, light nursery tidying, and tracking feeding/sleep logs for you. Overnight specialists handle all night wakings so you can sleep through the night.
How is an NCS different from a postpartum doula?
A postpartum doula supports the whole family — your physical recovery, feeding education, and emotional adjustment. An NCS focuses specifically on hands-on infant care and sleep, often for longer or overnight shifts. Many families use both at different stages.
How far in advance should we book?
We recommend reaching out during your third trimester to secure your preferred specialist and schedule, though we do accommodate later requests based on availability.
Ready to sleep through the night again?
Tell us about your family and we'll match you with a Newborn Care Specialist who fits your needs, schedule, and home.
Connect with an NCS